Contact us
We respond to most messages within one business day.
VunaFlow is operated by Wencreatives Limited. Below are the official channels to reach us for support, sales, partnerships, or any legal matter.
Email (general & support): wencreatives254@gmail.com
Phone: +254 715 537 057
Postal address: Wencreatives Limited, P.O. Box 20100, Nakuru, 20100, Kenya
Registered office: National Bank Building, Kenyatta Avenue, Nakuru, Kenya
Business hours
Monday to Friday, 9:00 AM – 6:00 PM East Africa Time (UTC+3). Outside business hours, please send an email and we will reply on the next working day.
Different reasons to reach us
- Support and outages— email us with your ISP account name and a short description of the issue.
- Sales and onboarding— tell us about your network size (number of routers, expected subscribers) and we'll propose a setup plan.
- Privacy and data requests — see our Privacy Policy for how to request access, correction, or deletion of your data.
- Legal and compliance— address formal notices to The Directors, Wencreatives Limited, P.O. Box 20100, Nakuru, Kenya.